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User Support Library

Need tech support? Have a question that you can't find an answer to? You've come to the right place. Here are some answers to Frequently Asked Questions, as well as our policies and other helpful information. If you have a question that isn't answered here, please contact support@captureplanning.com or use the button below to send it.

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Technical Support User Supports
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What if I can't open a file I downloaded? (9987 Views)
What to do if you download a file, but it won't open.

How do I download a file I purchased? (11096 Views)
After your purchase, you may download the files you ordered immediately from the User Settings and Downloads Page. At any time after your purchase, you can return to our customer page and download the files. If you lose the file, you can download a new copy. (Popularity: 2)

Can I make copies of the materials I download from your site? (10346 Views)
Here are the portions of the Terms of Use for our site that describes our copyright policies.



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