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Results for: analytics
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- Web Analytics for B2B Lead Generation . In the complex sale, the length of the buying cycle makes the connection between on-the-web activity and the off-line decision to purchase much more difficult to trace. So the challenge is connecting our website data (analytics), with marketing data (inquiries...
(02/25/09 09:00 AM)
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- Want more signups/subscribers? Test your forms!.
This from Bill Flagg of RegOnline talks about how he has continuously works on optimizing the account signup page for the RegOnline website to maximize the conversion rate. [via Brad Feld]
What a great post to encounter first thing this morning. I just had this discussion with two separate clients in the past two days on how to optimize their account signup and newsletter subscription forms. Some great advice from Bill:
Here's what I learned to ask myself and my team...
1. Which information is a must-have? Do I have to know where they came from or can my web analytics tell me?
2. Which information could we collect later? For example, we collect billing information when the client goes live with their event.
3. Eliminate the rest. If a piece of information doesn't create a change in action, then I eliminate the field.
I agree with Bill 100% and often ask a couple more questions to get this right. Of course, you're never done asking questions. You should always be testing you forms to achieve greater conversion!
1. What data can you market to? If you're asking for address, birth date, phone number and the like - are you really going to market using all of that data or are you just collecting it because you think you need it (or your CEO thinks you need it)
2. How does the data tie into the rest of your CRM and database marketing efforts? If you're a B2B company you'll want to and need to know different things than a CPG company.
3. What's the "form fatigue" factor and how do you eliminate data point collection to ease up on your customer's patience.
(05/02/08 09:01 AM)
- Referrals From Great Sites.
Every once in a while I take a look at the Google Analytics reports for my website. These reports provide detailed statistics about the number and type of visitors to a site, where they came from, what pages they visited, etc. The reports contain a lot of data and take a while to review, which is why I only look at them occasionally.
But one of the reports I do like to look at is the Referring Sites Report, which indicates which sites referred people to my site via a link. And if you are interested in grants (both government and non-government grants), grantwriting, or grant research, you'll want to take a look at some of the websites that send the most visitors to Proposalwriter.com . Among my top 10 referring sites are:
- The Grants Information Collection at the University of Wisconsin. This fabulous site has a wealth of information on grants, funding, and other related topics. I'm delighted to say that they link to my site on four different pages. They have consistently been my #1 referral site.
- My #2 referral site is The Foundation Center, which sends visitors to my site via links on 3 of their many pages. If you want grant-related information from the nation's leading authority on non-profits, The Foundation Center's site is one of the first places you should investigate.
- The third site that sends the most visitors to my site is the US House of Representatives. Somewhere among the its many pages there has been a link to my site for several years. Except I don't know where it is, and oddly enough the link is to my Guestbook. I've never taken the time to try to figure out how people get to my site from this site.
- #9 on the list is the University of Michigan's Proposal Writing Help Page, which of course contains info and links on proposal writing.
In addition to Google Analytics, I use Google Webmaster Tools to find out how many other sites have links to mine. At present, Webmaster Tools shows that there are over 4,100 external links from other sites to the various pages on my site. But this number seems to include quite a few dupicates, so it's hard to tell what the real number is.
Nevertheless, I'm pretty satisfied.
(03/06/08 09:01 AM)
- Career Tiip #14: Show and Know Metrics. Once I was in a meeting at Dell, and someone said the company could stop on a dime. A colleague retorted, We’d stop because of a dime!” As funny as that is, this kind of agility is only possible in a metrics-oriented culture. Friends who have left Dell for new companies are amazed at how metrics-deficient their culture is. They are shocked how employees don’t understand the basics of a PL, and so they work to add KPIs into the business that feed the PL. As a result, these new employees are MVPs to executives because they speak their language. A little over a year ago I visited my undergrad college, Cal Poly San Luis Obispo and met with the Dean of Business Marketing. I told him marketing graduates need to be more analytically-capable and trained than they were when I went to school. He agreed, and in fact they were in the midst of planning restructuring of the curriculum to focus on analytics. Demonstrating focus and proficiency in measurement will help your career. By showing a command of measuring your activities, you will appear in much better control of your area…and thus be given more responsibility. Executives will have more confidence in employees who can manage and measure, and are comforted by employees who can speak and present in their language. However, don’t make the mistake of getting stuck on the guard-rail of internal measurement. Balance your perspective with customer feedback, customer measures, and creative thinking. Make some principle-based...
(01/23/07 09:01 PM)
- Search marketing works for B2B, too.. Thanks to a reader, I learned that there was a 'B2B Case Study' session at the recent Search Engine Strategies conference in San Francisco. The article reviewing the session, titled, Search marketing works for B2B, too, starts with this gem:
"Most people assume search marketing works only to reach consumers, but it's actually quite effective for businesses wishing to connect with other businesses, as well."
Um, I'd counter that SEM is more effective for B2B, but I think this comment just shows the lack of knowledge of the author--obviously B2B is off the charts for some folks. The article throws up comments about basic SEM for B2B but this bit is probably of interest B2Blog readers:
"Rick Brown, President of NetTrack closed out the session with a discussion of the effectiveness of paid inclusion in vertical aggregator sites like ThomasNet, GlobalSpec and Industrial Quick Search. Brown articulated his endorsement of such aggregators cautiously, saying that they can bring in relevant traffic as well as provide valuable links to a company's homepage but that many of the metrics such websites use to promote their services (such as "reach," "page views," and "brand activity") don't have much impact on a client's bottom line.
He also noted that the value of the links from content aggregators is highest when the landing page can be controlled and there is a one to one relationship between the product category being searched and the landing page on a firm's website. Brown suggested than firms who invest in paid inclusion on a vertical aggregator site have their own analytics like ClickTracks to determine the value of the traffic coming in from sites like Industrial Quick Search. " Um, get an analytics program? Duh. What most B2B folks don't do is actually look at the data and ponder its meaning.
One thing that Rick Brown said that is innovative, is that he proposes a 1-to-1 relationship between the seller's landing page and the product categories on the directories. I've opined before that part of the problem with directories is that once the user clicks-thru, they have to start their search over again.
BTW: A rather interesting post by Marketing Headhunter Harry Joiner about a SEO specialist looking for a new job. Key fact: $125-150K pay for specialists at SEO agencies. Wow!
(08/28/06 09:03 PM)
- First Time Here? . Analytics says that my blog is getting more first-time traffic than usual. Hence this link: ...about Seth Godin. Thanks for visiting....
(08/21/06 09:01 AM)
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